Refund & Cancellation Policy

This policy applies to purchases made from The Masked Marketers at communities.themaskedmarketers.com. We sell digital products — online community memberships and courses — which are delivered and accessible immediately after payment.

No refunds on digital products

Because our products are digital and access is granted instantly upon successful payment, all sales are final and non-refundable. We do not offer refunds for change of mind, lack of use, or partial consumption of a course or membership. Please review the free content and the offer details before purchasing.

Cancelling a recurring membership

Some memberships renew automatically (for example, UPI Autopay). You can cancel renewal at any time from your account page or your UPI app. Cancelling stops all future charges; your access continues until the end of the period you have already paid for. We do not provide pro-rata refunds for the current period.

Duplicate or erroneous charges

If you were charged more than once for the same purchase, or were charged but did not receive access due to a technical error, contact us within 7 days and we will investigate and refund any duplicate or erroneous charge to your original payment method.

How to reach us

For any billing question, email utsavgoyal1981@gmail.com or call +91 98269 13673. We aim to respond within 1–2 business days. Full contact details are on our Contact page.